Shenzhen Canavie Technology Co., Ltd.

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FAQ

1.How do I place an order?

Please send enquiries for the items you are interested in to us. Our professional sales executive will reply you accordingly.

2.What is your payment term?

The payment by Bank Transfer, Western Union and PayPal are accepted.

3.Does your price include customs duties?

Our price doesn’t include any duties. The customer is supposed to pay by himself if it happens.

4.What is your shipping way and delivery time?

Once your payment is confirmed, we will ship within 2-5 business days via DHL, UPS, TNT, FEDEX (5-7 days), or EMS (13-20 days). For bulk purchase, the lead time will be 15 business days or so.

5.What is your warranty term?

All items will come with 12 months of warranty. Canavie will offer professional technical supports. Every item is well tested and works perfectly before being shipped. If you have any technical problems during installation and operation, Please feel free to contact us.

Attention: if the item you want to buy is not available from this website or any other questions, please feel free to contact us. We will help you out.